What methods are available for depositing funds into my account?

The methods available for funding your account are by cryptocurrency (Bitcoin, Ethereum and Litecoin). We do not accept Fiat on our trading platform as we are fully a cryptocurrency company.

What documents do I need to provide when opening an account?

You will need to provide a copy of a valid government-issued ID. (Passport, driver’s license, ID card)

Does uploading my document automatically get my account verified?

Immediately you upload your document, we would process it for verification and a success or denied notification would be sent to you by mail.

What are the available methods of withdrawal?

To withdraw from your balance, you will have to provide a wallet address (Bitcoin, Bitcoin cash, Ethereum, Litecoin, Dash). Your address will be credited instantly. Please note that for a newly funded account, a minimum of 5 working days must elapse before funds can be withdrawn.

Does third party trade access my account completely?

The API used for third party trades allows access into your trade area only. The third party is completely and securely restricted from account operations such as deposit and withdrawal of funds.